We used to aim at being #1, but for some strange reason, libraries are content with working towards 2.0. Actually, there is quite a movement underway in library land called Library 2.0. How did this escape you? Well, there's that pile of paperwork on your desktop... Allow me to give you the nuts and bolts of the matter.
Library 2.0 is providing library services to users who are invited to contribute content and provide feedback via comments, tags, and ratings. This online environment incorporates such social software tools as: Flickr, RSS Feeds, Wikis, Blogs, Del.icio.us, etc.
Intrigued? Want further clarity? Read Library 2.0 by Michael E. Case and Laura C. Savastinuk in Library Journal, 9/1/06 or just settle for their illuminating definition:
"What makes a service Library 2.0? Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service."
That in a nutshell is why libraries want to be 2.0. It's all about customer collaboration and satisfaction.
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